Terms & Privacy Policy

1. Introduction

At Y-MiDS, we value your trust and are committed to protecting your privacy while delivering high-impact digital marketing solutions. This document outlines how we collect, use, store, and protect your information, along with the terms governing the use of our services.

By engaging with our services, website, or communication channels, you agree to the policies and terms outlined below.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, email address, phone number
• Business name and website details
• Billing and invoicing information

b) Business & Marketing Data

• Website analytics and performance data
• Ad account insights and campaign metrics
• CRM or marketing tool access (if shared by the client)

c) Technical Information

• IP address, browser type, device information
• Cookies and tracking technologies (for analytics purposes)

3. How We Use Your Information

We use collected information to:

• Deliver and improve our digital marketing services
• Create and manage marketing campaigns
• Analyze performance and optimize strategies
• Communicate updates, reports, and support
• Process billing and maintain records

We do not sell your data to third parties.

4. Data Sharing & Confidentiality

We respect client confidentiality. Your data may only be shared with:

• Authorized internal team members
• Trusted third-party tools (e.g., analytics, ads, CRM platforms)
• Legal authorities when required by law

All shared data is handled with strict confidentiality standards.

5. Data Security

We implement reasonable security measures including:

• Secure cloud storage
• Restricted access to sensitive data
• Password-protected tools and platforms

However, no digital system is 100% secure. Clients are advised to use strong passwords and secure access credentials.

6. Cookies & Tracking

Our website may use cookies and tracking tools to:

• Improve user experience
• Measure traffic and engagement
• Optimize marketing campaigns

Users may disable cookies via browser settings.

7. Client Responsibilities

By working with Y-MiDS, you agree to:

• Provide accurate and lawful business information
• Hold rights to any content provided to us
• Avoid requesting misleading or unethical marketing practices
• Maintain access credentials responsibly

8. Intellectual Property

All marketing strategies, frameworks, and creatives developed by Y-MiDS remain our intellectual property unless otherwise agreed in writing.

Final deliverables provided to clients may be used by the client for business purposes after full payment.

9. Payment & Refund Policy

• Payments must be made as per the agreed proposal or contract.
• Due to the nature of digital services, fees are generally non-refundable once work has commenced.
• Delayed payments may result in paused services.

10. Service Limitations

While we aim for measurable growth, Y-MiDS does not guarantee specific revenue or performance outcomes, as marketing results depend on multiple external factors including market conditions, competition, and client execution.

11. Termination of Services

Either party may terminate services with prior written notice (as per agreement). Upon termination:

• Pending dues must be cleared
• Access to tools and accounts may be revoked
• Data retention will follow internal policies

12. Third-Party Platforms

Our services may involve platforms like Meta Ads, Google Ads, or third-party tools. We are not responsible for:

• Policy changes by these platforms
• Account suspensions beyond our control
• Third-party outages or technical issues

13. Limitation of Liability

Y-MiDS shall not be held liable for:

• Indirect or consequential losses
• Business interruptions
• Platform bans or algorithm changes
• Decisions made based on provided insights

Our liability is limited to the amount paid for services rendered.

14. Updates to This Policy

We may update this Privacy Policy & Terms of Use periodically. The latest version will always be available upon request or on our official platforms.

15. Contact Information

For privacy concerns, legal requests, or policy questions, contact: